Frequently Asked Questions (FAQ)

Our recommendation is to use high or middle class Android boxes such as Nvidia Shield TV, Xiaomi Mi Box S, Formuler or Amazon Fire Stick TV 4K.
First thing to do is to restart your router, device and try again. If you use a router from your internet service provider, login and make sure you disable the firewall.
If the issue still continues, you have to test the internet speed directly from your device.
Open this website: www.fast.com directly from your streaming device. The result should be 20 Mbps or higher. If your device is not getting the proper speed or your internet provider is throtlling your connection, you’ll experience buffering.
This means your internet provider is throttling or blocking your connection.
Many internet service providers in UK and US (sometimes from other countries too) are having this restriction and the only solution for this is to use a VPN.
We recommend Surfshark, NordVPN, Hotspot Shield and Cyberghost.
As it’s stated on our tutorial, VLC loads very slow the full playlist and it’s unstable. You should contact us and we will remove the VOD, so you can watch Live TV without issues.
We do provide adult content.
Yes, all our subscribers can have access to our EPG database and can watch with no extra cost.
Many applications will load our EPG automatically if you follow our tutorials. If in case you’re using an application that needs to add the EPG manually, please contact us and we will send you the unique EPG link related to your subscription.
No, we don’t renew any subscription automatically. If you wish to continue to use our service, simply order a package from our website and after the payment, we will renew your subscription, so you won’t need to do any setup again.

Yes, we offer Catch-up with 2 days timeshift.

Yes, we will send you an invoice after placing your order.

No, we don’t. To avoid any abuse with trials, our price is $2 and you can purchase from the order page.
We provide SD, HD and FHD channels. Some channels may increase or decrease the quality.
Yes, you can setup your subscription line on any device and any location in the world. All you need is a stable internet connection.

If you have subscription with one connection, you can use it for only one device at the same time. We also offer subscriptions with two connections.

Yes, on the following website you can check all available live matches on which channel will be broadcasted: https://www.livesoccertv.com
Yes, our IPTV subscription service is completely legal therefore you can use it in the UK, USA and Canada. Our service is available anywhere in the world with an internet connection.
Our system will activate your order within 10 minutes. Your login credentials will be emailed to you. Depending on a few factors like your order number and time zone difference, you should comfortably receive your credentials within 24 hours. Weekends are especially busy for us.
We DO NOT issue refunds for any subscription products once the order is confirmed and the subscription is sent.
If you experience any difficulties to setup, please do not hesitate to contact us, we are always here to help.

Due to the nature of our product we CANNOT ISSUE ANY REFUNDS  after a purchase has been made. No Exceptions. 

We provide the service on a best-effort basis, probably better and more reliably than any other IPTV provider.

UAE, KSA, and UK customers MUST use a VPN to use the service.  ISPs in those countries do actively throttle and block IPTV streams.

We have been in this business for several years now. We have redundant servers, more than required bandwidth and offer superior stability and availability,

but we are not in control of the whole internet. Some interruptions and channel changes can and will happen.